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Read what some of our thousands of happy, satisfied customers have to say about Oakes Kia!

Customer Testimonials

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All Reviews Rating

4.70

★★★★★

10,009 Reviews

Keyshawn was great; very helpful and worked hard.
Overall it was a good experience. Lyric did a great job and would even help set the vehicle features up.
Buying from out of state, took me seriously and arranged the deal to my liking. Mostly kept me informed.
They are easy to work with. They listened when I said texting was the easiest for me and they got me all pricing and out the door pricing when asked. Never went back on what they offered on my trade. Jared was very nice and accommodating! He’s new and still learning but overall a good experience! I do wish I had gotten out of there all little sooner to get home to my family but I’ve experienced worse wait times. Thanks again!
Overall it was a good experience. Lyric did a great job and would even help set the vehicle features up.
Buying from out of state, took me seriously and arranged the deal to my liking. Mostly kept me informed.
Drew was great to work with. Did more than I expected from salesman. I would buy from him again.
Xhuliano was so informative and helpful. Very kind and great customer service skills. I'd recommend Oaks Kia and Xhuliano to anyone.
Lyric was great. His attention to detail and level of care was exceptional. Thank you Lyric.
Overall a good experience, just wish buying a car could be a faster process!! But to compliants overall
Worked with Darren for awhile to look for a vehicle that was affordable and right for us. After coming back a few months to a great car, I ended up working with another sales rep, Jose. Needless to say, both gentlemen were professional and great to work with through the car buying process.
Oakes Kia was great to work with! Chip was our salesman. He was friendly, helpful, honest, and the transaction was quick and easy. We would definitely buy from Oakes Kia again.
Very good place, Karen the sales agent, is very good help for Hispanic people, friendly and professional 100% recommended
Lyric was great. His attention to detail and level of care was exceptional. Thank you Lyric.
Overall a good experience, just wish buying a car could be a faster process!! But to compliants overall
Best salesman ever! Very helpful and super positive. Thank you Drew Dawn!
Keyshawn very good service
The guy who helped me was great. Service took a while but he was awesome.
The guy who helped me was great. Service took a while but he was awesome.
I had a great experience with Dom at Oakes Kia. He worked with me on several different aspects of trading in my 2021 Seltos to upgrade to a 2024 Seltos. When we were there on a Saturday it was busy but Dom made us feel so welcome and kept us entertained and was incredibly personable. When I return to Kia for my next upgrade I will happily request Dom to help us again as he made us feel like family. Thank you Oakes, I will continue to be a loyal customer!

Google Rating

4.70

★★★★★

2,580 Reviews

Keyshawn was great; very helpful and worked hard.
They are easy to work with. They listened when I said texting was the easiest for me and they got me all pricing and out the door pricing when asked. Never went back on what they offered on my trade. Jared was very nice and accommodating! He’s new and still learning but overall a good experience! I do wish I had gotten out of there all little sooner to get home to my family but I’ve experienced worse wait times. Thanks again!
Drew was great to work with. Did more than I expected from salesman. I would buy from him again.
Xhuliano was so informative and helpful. Very kind and great customer service skills. I'd recommend Oaks Kia and Xhuliano to anyone.
Worked with Darren for awhile to look for a vehicle that was affordable and right for us. After coming back a few months to a great car, I ended up working with another sales rep, Jose. Needless to say, both gentlemen were professional and great to work with through the car buying process.
Oakes Kia was great to work with! Chip was our salesman. He was friendly, helpful, honest, and the transaction was quick and easy. We would definitely buy from Oakes Kia again.
Very good place, Karen the sales agent, is very good help for Hispanic people, friendly and professional 100% recommended
Best salesman ever! Very helpful and super positive. Thank you Drew Dawn!
Keyshawn very good service
I had a great experience with Dom at Oakes Kia. He worked with me on several different aspects of trading in my 2021 Seltos to upgrade to a 2024 Seltos. When we were there on a Saturday it was busy but Dom made us feel so welcome and kept us entertained and was incredibly personable. When I return to Kia for my next upgrade I will happily request Dom to help us again as he made us feel like family. Thank you Oakes, I will continue to be a loyal customer!
I really enjoyed doing business with Xhulio. He's an excellent and professional salesman. He made my buying experience at Oakes Kia really enjoying. Although I was a little bit apprehensive toward Kia Forte, he walked me through all of its state of the art features and even helped me make a choice about the color of the car. I was also impressed by his Commitment to his clients as he decided to come to work on his day off to help me complete the purchase of the car. I was definitely very satisfied with Xhulio and I would recommend his services to anyone shopping for a Kia at Oakes Kia.
Derrick did a great job making the process smooth and simple. He was very polite and was able to answer all of our questions. We will definitely come back to him again when we get another vehicle.
Keyshawn did a very great and thorough job at helping me purchase my dream car.
Juliano was the best car salesman ive ever had the pleasure of working with! He got me into a car that i love for a cheaper price than what i asked for! I recommend Juliano for all your car needs! Lindsey in finance was wonderful too! Nice and very informative and helped me every step of the way! THANKS OAKES KIA!
Thank you Steven! Overall great experience. We love our new Telluride. No pressure, very knowledgable and once we decided, made the process quick and easy. If you are in the market for a Kia, do yourself a favor and go see Steven.
Oakes (and our rep, Jose) did a fantastic job. Exactly as needed.
Xhuliano Was awesome today with me, great customer service, really helpful throughout the whole process
Jose Ramirez was my salesperson. He did an amazing/excellent job walking me the process of finding a new vehicle that was within my price range and that suited my needs. Even though he was new and still learning, he was wonderful, and I couldn't have had a better person assisting me. He was respectful and didn't try to sell me something I didn't want. He is a great asset to your sales team! I would highly recommend him. The Management Team was great as well. Another big thanks to Bruce in the Finance Dept. He rolled out the red carpet for me and was able to get a better deal than what was quoted to me. Thank you all!
Mr Dom was a very nice, respectful and friendly person he offered water and food and answered all of my questions in a respectful manner.
I really appreciated working with Ashley Pennel at the Northtown Kia dealership. Using the Kelley Bluebook selling process, she helped me sell my Ford F150 pickup. She was great to work with, was lovely about shooting me a very fair price right away. Once she saw my vehicle, I felt she appreciated the care I had given it and knew it was a good buy. I felt No Hassle like I was getting from other dealer buyers that had responded. Thanks again for a very fair deal.

Facebook Rating

4.40

★★★★☆

446 Reviews

From walking into the front doors, and now even after having my new car, Justin has been WONDERFUL!!! He never, I mean NEVER made me feel pressured, ensured to get me what I wanted, and faster than anyone in the metro area could! If you're looking for a new vehicle, trust me, Justin is your guy! He will have us as future customers again, the next time we're in the market!
We walked in there and they were very busy we walked up to their front desk to ask if they had any salesman that could help us out and YenNhi jumped right away to help us! I love having a women salesman and not… More only that one our age! She made sure all of our questions were answered and we were taken care of. We had a couple hiccups but nothing to do with the dealership and YenNhi and Nick made everything so smooth and easy! We went in their with a car in mind and walked out with an even newer and better car. I will recommend this dealership and YenNhi to All of my friends and family!
I have been seeing so many people talking about a lady called Mrs. Alexander Melissa and i kept wondering if She is really an expert trader like they say about her because almost all everyone is not real in trading aspect, then i contacted her to give a trial and i was shocked and amazed that with just $500 i invested, Alexander Melissa helped me… More managed my account and after 5 days of trading, i made my first withdrawal of $6500. I can't keep this to myself with the COVID19 PANDEMIC the world is facing now. contact Mrs. Alexander Melissa and make good profit today like others WhatsApp:+1 (210) 628 9394 E-mail: [email protected]
I had my first service appointment today and had no idea it would take a couple hours. I told the guy and he said he’d try to get it done quick. Awesome. Just over an hour later my car was DONE! I am so thankful. I had a LOT to do today! Thanks Oakes I love this dealership!!!
Tim Hodde his shadow Kyle was great to work with in purchasing our new Telluride!
I Had The Most Greatest Experience At Oakes Kia, I Would Definitely Recommend Them To Friends& Family. Alec Was A Big Help ????????
Randy M. was really helpful in listening and taking care of me in the service department yesterday. I had exceptional service by him and my tech Larry F. Thank you guys.
Had a great experience with Jonathan at Oakes Kia. They were super busy but Jonathan kept us informed and made the whole process very easy. Love my new Kia Sorento! Would definitely recommend Oakes Kia to anyone in the market for a new vehicle.
Gary was great…he was not over bearing and very helpful. It was also a quick and easy financing process, great customer service and I really appreciated the no-pressure sales process….I would definitely recommend Oakes Kia!!!
good service and customer care
Big thanks to Tim Hodde with Oakes Kia for his excellent help with finding us our new Sportage! Great to work with and a quick easy process. ????
We had a great experience buying from Oakes Kia! Our sales consultant Steven Carroll did a fantastic job! He knew the inventory and make quick work showing us exactly what we were interested in. He made the whole process easygoing ????
Great experience picking up our EV6. Steve was super helpful, courteous and made sure the vehicle was ready, all our paperwork was good to go. He got KIA support to help get our car linked to KIA connect so we were all set before driving back to Chicago. Thanks Steve for all you help getting us on the road in our new car!
HUGE shout out to Derek. He was very patient with me and answered all my questions throughly. I will DEFINITELY recommend him to friends and family.
Go see Patrick a.k.a. Kia Pat, he's very polite, funny, professional, and knowledgeable. On 05/07/22 I had a great time purchasing my new 2022 Kia Niro EV. Kia Pat explained everything to me, and the whole… More process was very transparent from vehicle options, pricing, financing, warranties, etc. I never felt pressured to buy or to sign up for unneeded warranties. The whole staff at Oakes Kia went above and beyond to make me feel like family. They even fed me the day I was in there to buy my vehicle as it was lunch time during my visit, so I didn't have to wait to eat or go down the street to get something. I got an excellent trade in amount on my 2019 Kia Niro Hybrid which made me extremely happy. And last but not least, I never walked away with questions or feeling I didn't understand everything about my new vehicle or the deal I received.
Service staff is excellent, honest, and communicate well.
The staff has been very helpful and understanding of my needs with my used car purchase. Chad was awesome about communicating with me with every step. He treated me with repect and kindness which is often hard to find. I would recommend Oakes Kia to anyone !
I recommend Oakes Kia they are very informative and have good customer service.
I bought my car here 19 months ago and have had it serviced three times. Every experience has been a good one. Very professional and personable. I would recommend.
Our salesman was great got us in the car we wanted. Very nice staff and helpful.

Yelp Rating

After taking my car to the dealership I bought it and they had to send it to a licensed Kia dealership, Fernando Perez took really good care of me and my car. He was friendly and courteous.
Karen Sanchez was our salesperson. She was professional, and answered all our questions. She even walked me (senior citizen!) through some of the technical aspects of the car! If you are looking for a Kia and visit Oakes Kia in North Kansas City, ask for Karen Sanchez. She’s lovely!
The entire staff at Oakes Kia are wonderful and they really take pride in providing the best service to the customer when it pertains to performing maintenance on a vehicle or either selling the customer a new vehicle.  I have been patronizing Oakes Kia for a few years and the service has always been great and it keeps getting better.

cars.com Rating

4.70

★★★★★

3,487 Reviews

Overall it was a good experience. Lyric did a great job and would even help set the vehicle features up.
Buying from out of state, took me seriously and arranged the deal to my liking. Mostly kept me informed.
Lyric was great. His attention to detail and level of care was exceptional. Thank you Lyric.
Overall a good experience, just wish buying a car could be a faster process!! But to compliants overall
The guy who helped me was great. Service took a while but he was awesome.
great service dept.with very nice people who took awesome care of us and our car.
Great people with great service. I would absolutely use this dealership again. Steven carroll is a great salesman
Had a great experience. Oakes has a welcoming environment an staff. I love my new 2024 Sorento.
Every one was very helpful with explaining what we were buying and what we were getting.
Oakes service crew made getting my oil changed so easy. Everyone was super nice and the customer service was great.
Steven Carrol was excellent with going over everything on my new Kia Sportage Hybrid. Was a great experience
I never felt pressured. I felt I was listened to and I got the car I wanted.
Jose Ramirez was my salesperson. He did an amazing/excellent job walking me the process of finding a new vehicle that was within my price range and that suited my needs. Even though he was new and still learning, he was wonderful, and I couldn't have had a better person assisting me. He was respectful and didn't try to sell me something I didn't want. He is a great asset to your sales team! I would highly recommend him. The Management Team was great as well. Another big thanks to Bruce in the Finance Dept. He rolled out the red carpet for me and was able to get a better deal than what was quoted to me. Thank you all!
Oil changes are easy and effective. Sometimes it does take quite a while but it’s easy as 1,2,3
Prompt, immediate service for an unexpected check engine light. Warranty covered and fixed same day. Very professional
Karen was great! She was very thorough with explaining the details of the Telluride. She was great training the new sales associate too. I liked she gave me her cell in case there were any follow up questions or concerns.
Honest, clean waiting room with free refreshments, or have a shuttle for you, keep you informed about your vehicle,
Informative Friendly Clean waiting area Answer my question about accessories Service was quick and easy
My guy Derrick worked hard for me, and my first legitimate car buying experience went very well as a result. Buying a car is not easy, and there are obviously a TON of things to consider, but Derrick kept it real throughout the entire process and was great to work with. Thanks man!
Darren gave me the space to make an informed decision without the usual pressure that salesman put on the customer. He was great!

DealerRater Rating

4.70

★★★★★

3,456 Reviews

Overall it was a good experience. Lyric did a great job and would even help set the vehicle features up.
Buying from out of state, took me seriously and arranged the deal to my liking. Mostly kept me informed.
Lyric was great. His attention to detail and level of care was exceptional. Thank you Lyric.
Overall a good experience, just wish buying a car could be a faster process!! But to compliants overall
The guy who helped me was great. Service took a while but he was awesome.
great service dept. with very nice people who took awesome care of us and our car.
Great people with great service. I would absolutely use this dealership again. Steven carroll is a great salesman
Oakes service crew made getting my oil changed so easy. Everyone was super nice and the customer service was great.
Every one was very helpful with explaining what we were buying and what we were getting.
Had a great experience. Oakes has a welcoming environment an staff. I love my new 2024 Sorento.
Steven Carrol was excellent with going over everything on my new Kia Sportage Hybrid. Was a great experience
I never felt pressured. I felt I was listened to and I got the car I wanted.
Prompt, immediate service for an unexpected check engine light. Warranty covered and fixed same day. Very professional
Oil changes are easy and effective. Sometimes it does take quite a while but it’s easy as 1,2,3
Jose Ramirez was my salesperson. He did an amazing/excellent job walking me the process of finding a new vehicle that was within my price range and that suited my needs. Even though he was new and still learning, he was wonderful, and I couldn't have had a better person assisting me. He was respectful and didn't try to sell me something I didn't want. He is a great asset to your sales team! I would highly recommend him. The Management Team was great as well. Another big thanks to Bruce in the Finance Dept. He rolled out the red carpet for me and was able to get a better deal than what was quoted to me. Thank you all!
Karen was great! She was very thorough with explaining the details of the Telluride. She was great training the new sales associate too. I liked she gave me her cell in case there were any follow up questions or concerns.
Informative Friendly Clean waiting area Answer my question about accessories Service was quick and easy
Honest, clean waiting room with free refreshments, or have a shuttle for you, keep you informed about your vehicle,
Darren gave me the space to make an informed decision without the usual pressure that salesman put on the customer. He was great!
My guy Derrick worked hard for me, and my first legitimate car buying experience went very well as a result. Buying a car is not easy, and there are obviously a TON of things to consider, but Derrick kept it real throughout the entire process and was great to work with. Thanks man!
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